Now Hiring - Customer Service Sales Coordinator in Graham, NC

Vesuvius is a global leader in molten metal flow engineering and technology, primarily serving the global steel and foundry industries. We develop innovative solutions that enable our customers to increase their efficiency and productivity, enhance quality, improve safety and reduce their costs and their environmental impact. Our history spans more than 100 years, we are on six continents with more than 10,000 employees. We value diversity. Sustainability is at the heart of everything we do. We aim to deliver sustainable, profitable growth to provide our shareholders with a superior return on their investment, while providing our employees with a safe workplace where they are recognized, developed and properly rewarded.

This position will be located in Graham, NC.

Purpose:

Responds to incoming mail and telephone inquiries including order placement, product availability, shipments, pricing, expediting, invoicing, consignment and special projects.

Key Responsibilities

Qualifications & Experience:

Associates Degree preferred

Related experience: Sales Support, Customer Service, Logistics, Scheduling, Inventory Management

Skills:

Active listening, Excellent communication, both written and verbal, Customer service, High attention to detail, Ability to work independently and in fast-pace environment with sense of urgency, Problem-solving, Organizational and follow-up skills, Prioritization skills, Data management, including sharing of information with the appropriate parties at the right time.

This position reports to a Sales Supervisor. The salary range for this position is $45,000 - $55,000 USD Annual. The specific salary offered to a candidate may be influenced by a variety of factors including experience, education and location.

Experience

• Manufacturing and Steel Industry knowledge preferred

Education

• Associate Arts or better in Sales and Marketing or related field

Skills

• English

Behaviors

• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

• Job Security: Inspired to perform well by the knowledge that your job is safe
• Self-Starter: Inspired to perform without outside help
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)